Updated: August 14, 2023
California Notice at Collection: If you are a California resident, see the Information for California Residents section below for important information about your rights under California law.
We provide important information for individuals located in the European Economic Area, Switzerland, and United Kingdom (collectively, “Europe”) in the Notice to European Users.
Table of Contents
Information you provide to us. Personal information you may provide to us through the Service or otherwise includes:
Information we obtain from other third parties. We may receive personal information about you from third-party sources, such as our business customers, marketing partners, publicly-available sources and data providers. Our use of any information obtained from our business customers is restricted by our agreements with those business partners.
Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:
Cookies and other technologies. Some of the automatic collection described above is facilitated by cookies and other technologies. For more information, see our Cookie Notice. We will also store a record of your preferences for use of these technologies in connection with the Service.
Users of the Service may have the opportunity to refer contacts to us. If you are an existing user, you may only submit a referral if you have permission to provide the referral’s contact information to us so that we may contact them.
To operate the Service. We may use your personal information to:
For research and development. We may use your personal information for research and development purposes, including to analyze use of the Service, improve the Service and develop new products and services, including by studying user demographics and use of the Service.
Marketing and advertising. We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:
To comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from government authorities.
For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) audit our internal processes for compliance with legal and contractual requirements or our internal policies; (c) enforce the terms and conditions that govern the Service; and (d) protect, identify, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
With your consent. In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.
To create anonymous, aggregated or de-identified data. We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated or de-identified data by removing information that makes the data personally identifiable to you. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business. We will not attempt to re-identify any such data, except as permitted by law.
Service providers. We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate the Service (such as customer support, hosting, analytics, email delivery, marketing, and database management services). For your reference, a list of our sub processors and nature of processing can be found at https://trust.streamkap.com.
Advertising partners. Third-party advertising companies for the interest-based advertising purposes described above.
Partners. We may sometimes share your personal information with partners or enable partners to collect information directly via our Service.
Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
For compliance, fraud prevention and safety. We may share your personal information for the compliance, fraud prevention and safety purposes described above.
Business transfers. We may disclose personal information in the context of actual or prospective business transactions (e.g., investments in Streamkap, financing of Streamkap, public stock offerings, or the sale, transfer or merger of all or part of our business, assets or shares), for example, we may need to share certain personal information with prospective counterparties and their advisers. We may also disclose some or all of your personal information to an acquirer, successor or assignee of Streamkap as part of any business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization, sale of assets, or similar transaction, and/or in the event of bankruptcy, dissolution, or receivership in which personal information is transferred to one or more third parties as one of our business assets.
In this section, we describe the rights and choices available to all users. Users located in Europe can find additional information about their rights below in the section entitled Notice to European Users, and California residents can find additional information about their rights in the section entitled Information for California Residents.
Access or Update Your Information. If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.
Opt out of marketing communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at email@example.com. You may continue to receive service-related and other non-marketing emails.
Cookies. Most browser settings let you delete and reject cookies placed by websites. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, you may not be able to use all functionality of the Service and it may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit https://www.allaboutcookies.org. We use Google Analytics to help us understand user activity on the Service. You can learn more about Google Analytics cookies at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage and about how Google protects your data at https://policies.google.com/privacy. You can prevent the use of Google Analytics relating to your use of the Service by downloading and installing a browser plugin available at https://tools.google.com/dlpage/gaoptout.
Blocking images/clear gifs. Most browsers and devices allow you to configure your device to prevent images from loading. To do this, follow the instructions in your particular browser or device settings.
Advertising choices. You can limit use of your information for interest-based advertising by:
You will need to apply these opt-out settings on each device from which you wish to opt-out.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.
Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
The Service may contain links to other websites, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We do not control third party websites, or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and online services you use.
We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.
The security of your personal information is important to us. We employ organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information. Email, in particular, is an insecure way to transmit personal information. Please take special care regarding what information you send to us via email.
The Service is not directed to, and we do not knowingly collect personal information from, anyone under the age of 18. If we learn that anyone under the age of 18 has unlawfully provided Personal Data, Streamkap will delete such information from our files as soon as reasonably practicable.
If you would like to exercise your rights under this Policy, please submit your request to firstname.lastname@example.org
Please direct any questions or comments about this Policy or privacy practices to email@example.com.
You may also write to us via postal mail at:
Streamkap, Inc. 548 Market Street, San Francisco, California, 94104
Scope. This section applies only to California residents. It describes how we collect, use, and share Personal Information of California residents online and offline in our capacity as a “business” under the California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act of 2020 (“CPRA”) and their rights with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the CCPA but does not include information exempted from the scope of the CCPA. In some cases we may provide a different privacy notice to certain categories of California residents, such as job applicants, in which case that notice will apply instead of this section.
Your California privacy rights. As a California resident, you have the rights listed below under the CCPA and CPRA. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
Exercising your right to information, access, correction and deletion. You may submit requests to exercise these rights in the above section, "How to Contact Us."
Notice of right to opt-out of the “selling” or “sharing” of your Personal Information. Like many companies, we use services that help deliver interest-based ads to you as described in the Marketing and Advertising section above. Our use of some of these services may be classified under California law as a “selling” or “sharing” your Personal Information (including your business and personal contact information, device data, and online activity data described above in “Personal information we collect” section above) with the advertising partners that provide the services. You can submit requests to opt-out of this “selling” or “sharing” in the Exercising your rights section above. We have no actual knowledge that we have sold or shared the Personal Information of any California residents under the age of 18. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
Verification of identity; authorized agents. We will need to verify your identity to process your information, access, correction and deletion requests and reserve the right to confirm your California residency. To verify your identity, we may require authentication into an online account with us (if you have one), information that we match against information we maintain about you, government identification, a declaration under penalty of perjury or other information, where permitted by law. Your authorized agent may make a request on your behalf upon our verification of the agent’s identity and our receipt of a copy of a valid power of attorney given to your authorized agent pursuant to California Probate Code Sections 4000-4465. If you have not provided your agent with such a power of attorney, you must provide your agent with written and signed permission to exercise your CCPA rights on your behalf, provide the information we request to verify your identity, and provide us with written confirmation that you have given the authorized agent permission to submit the request.
Sensitive personal information. We do not use or disclose sensitive personal information for purposes that California residents have a right to limit under the CCPA and CPRA.
Cross-Border Data Transfers
If we transfer your personal information from Europe to another country that is not deemed by the European Commission and/or UK Government, as applicable, to provide an adequate level of protection to personal information, that transfer will be performed subject to appropriate safeguards and otherwise in accordance with applicable European data protection legislation. For example, we may use specific appropriate safeguards, which are designed to give personal information effectively the same protection it has in Europe – such as standard-form contracts approved by relevant authorities for this purpose. Please contact us for further information about any such transfers or the specific safeguards applied.
The information provided in this Notice applies only to individuals in the European Economic Area, Switzerland, and the United Kingdom (collectively, “Europe”).
Privacy Shield Data Protection Principles
Streamkap complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data transferred from the European Economic Area (EEA) and Switzerland, as applicable, to the United States. We are committed to subjecting all personal data received from the EEA and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. Streamkap is responsible for any subsequent transfers to a third party acting as an agency on its behalf. Streamkap complies with the Privacy Shield Principles for all onward transfers of personal data from the EEA and Switzerland, including the onward transfer liability provisions. Streamkap has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this notice and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, please visit, https://www.privacyshield.gov.If you have any inquiries or complaints regarding the handling of your personal information under Privacy Shield, our contact details are provided in the “Contact Us” section. For any unresolved privacy concerns, please contact our US based third party dispute resolution provider (free of charge) at https:// www.jamsadr.com/eu-us-privacy-shield. You may have the option to select binding arbitration under the Privacy Shield Panel for the resolution of your complaint when other dispute resolution procedures have been exhausted. Streamkap is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC) and other U.S. statutory bodies that may be recognized for purposes of these frameworks by the EEA or Switzerland. In certain circumstances, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Onward Transfer. In the context of onward transfer, Streamkap is responsible for the processing of personal data it has received under the Privacy Shield and subsequently transfers to a third party acting as an agent on our behalf. Streamkap shall remain liable under the Privacy Shield Principles if our agent processes your Personal Data in a manner inconsistent with the Privacy Shield Principles, unless Streamkap is not responsible for the event giving rise to the damage.
Our GDPR representatives.We have appointed the following representatives in Europe as required by European data protection legislation – you can also contact them directly should you wish:
Legal bases for processing.We use your personal data for the purposes listed below. In respect of each of the purposes for which we use your personal data, European data protection legislation requires us to ensure that we have a “legal basis” for that use. We rely on the following legal bases:
Access. Provide you with information about our processing of your personal information and give you access to your personal information.
Correct. Update or correct inaccuracies in your personal information.
Delete. Delete your personal information.
Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
Delete. Delete your personal information.
Restrict. Restrict the processing of your personal information.
Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
Withdraw Consent. When we use your personal information based on your consent, you have the right to withdraw that consent at any time.
Exercising These Rights.You may submit these requests by email to firstname.lastname@example.org or our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Whether or not we are required to fulfill any request you make will depend on a number of factors (e.g., why and how we are processing your personal information), if we reject any request you may make (whether in whole or in part) we will let you know our grounds for doing so at the time, subject to any legal restrictions.
Your Right to Lodge a Complaint with your Supervisory Authority. In addition to your rights outlined above, if you are not satisfied with our response to a request you make, or how we process your personal information, you can make a complaint to the data protection regulator in your habitual place of residence.
For users in the European Economic Area – the contact information for the data protection regulator in your place of residence can be found here:
For users in the UK – the contact information for the UK data protection regulator is below:
The Information Commissioner’s OfficeWater Lane, Wycliffe HouseWilmslow - Cheshire SK9 5AFTel. +44 303 123 1113
For users in Switzerland – the contact information the Swiss data protection regulator can be found here: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html